Lifetime Warranty
100% SATISFACTION GUARANTEED
We use the best materials globally, so we confidently back our products with the Vakenelli Lifetime Warranty. If you break, shatter, or even run them over with a car, we’ll replace them for life.
We charge a $49 processing and handling fee per warranty claim. For this fee, you’ll get a BRAND NEW pair of the same style or another style of equal or lesser value if it's out of stock. Plus, when you pay the $49 fee, we’ll give you a $50 STORE CREDIT to use on another pair of sunglasses you’ve had your eye on ;)
To start your warranty exchange, log into your Vakenelli account or create one with your purchasing email to find your order fast. Need help? Email us at warranty@vakenelli.com
Note: Replacements and exchanges ship within 2-10 business days.
Have you lost your item or had it stolen? Contact help@vakenelli.com.com, and we’ll give you a discount on your next pair.
