General Inquiry
If you have any questions or need further assistance, please contact us using any of the convenient methods below. Please refer to the Shipping, Returns & Exchanges, and Track your order categories for more details.


Online Customer Service Hours of Operation
Monday - Friday: 9:30am to 5:00pm (EST)

Phone
For product information and online purchases, please call us at 1-800-542-8991. Our customer advisors will be happy to assist you.

Email
Please Email us to send your inquiry to info@vakenelli.com for customer service. Send us your contact information and details, and we will contact you within 48 business hours.